Merchant Ecosystem Development Project Intern (TikTok Shop (Malaysia)) - 2027 Start

Location

Kuala Lumpur Employment Type: Intern Job Code: A112298 Apply to this job Share this listing:

About the team

The Merchant Ecosystem Development team plays a critical role in building a scalable and sustainable seller ecosystem by improving merchant experience, enhancing operational efficiency, and enabling sellers to grow successfully on the platform. We work closely with cross-functional teams to understand merchant needs, optimize operational processes, and develop solutions that support sellers at scale.

Through data-driven insights, process improvements, and operational excellence, we help create a seamless experience for merchants while contributing to the overall growth of TikTok Shop. In particular, the e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users.

About the role

As a Merchant Ecosystem Development Operations Intern, you will play a hands-on role in analyzing data to drive operational improvements and contribute to our department's business plans. In this role, you will collaborate with the team to gather and interpret operational data, build standard operating procedures (SOPs), and support task setups for our sellers. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment.

This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

• Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals.
• Generate regular operational reports to support the team.
• Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
• Assist in designing, creating, and maintaining data visualizations and interactive dashboards.

Qualifications

Minimum Qualification(s)

• Currently pursuing an Undergraduate in Business or a related Data Science, Statistics discipline.
• Core Skills: Strong analytical, problem-solving, and critical-thinking skills. Naturally curious with a proactive approach to identifying data-driven solutions.
• Tools & Software: Proficiency in Microsoft Excel
• Technical Knowledge: Basic knowledge of or experience with data analysis, Excel, or project management experience.
• Working Style: Good attitude with a curious mind, keen eye for detail and open to learning new skills

Preferred Qualification(s)

• Prior internship or project experience, or campaign management
• Comfortable with data tracking, spreadsheet coordination
• Currently pursuing a Bachelor’s or Master’s degree in Business, Operations, Data Science, Statistics, or a related field.
• Strong analytical, problem-solving, and critical-thinking skills. Naturally curious with a proactive approach to identifying data-driven solutions.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team.

We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.

At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Apply to this job Ready for a career at TikTok? Discover a career that energizes and excites you every day. Search now English 日本語 @ 2026 TikTok